Frequently Asked Questions

This usually means your smart device has limited memory. Close your class every 40–50 pages. When you reopen it, you’ll return to the same page without needing to reload all previous pages. You can also contact us and we can move you forward to the page where you got stuck.

Click the “Sign Back In” link on our website to access your course and begin.

Your Completion Certificate becomes available to you immediately upon completion of your class. It is your responsibility to assure that it is properly delivered and received. Your Completion Certificate is the only "official" confirmation of your completion. If you entered the referring person’s email during registration, that person is automatically "notified" of your registration and later completion, however, it is NOT your official confirmation of completion. If needed, upon completion, you can ask us to mail or email your Completion Certificate to the person who referred you.

Yes. Your Completion Certificate unlocks instantly when you finish the class. The final pages of your class give you instructions on how to access it for printing or download.

Your referring person (court, school, probation, etc.) sets your deadline. We do not impose one, but we may close inactive accounts after long periods of no use.

Yes. You must still complete all readings, chapter questions, and the final exam. Many students complete the class in a single day when necessary.

Likely yes. No agencies have declined our program in the past five + years. Still, confirm with your referring person to be certain.

Click any "Get Started" button, pick your class, create your account, make payment, and begin immediately. The class includes approximately 7 chapters. When you finish, your certificate unlocks instantly.

No. The online Rethink‑a‑Drink™ class is 100% online with no extra fees.

Offender Solutions® is accepted nationwide, but because there is no national standard, you should confirm with your referring person.

Your certificate is available immediately after completing the class. The final pages of your class show you how to navigate to it.